Last Updated: June 21, 2026
Business Description
This website operates as an online retail store offering activewear and fitness apparel to customers in the United States. Our product range includes athletic shorts, joggers, leggings, sports bras, t-shirts, tank tops, hoodies, sweatshirts, jackets, and accessories such as socks and underwear. These products are intended for individual consumer use.
How Orders Are Fulfilled
When you place an order on this website, the order is transmitted to one of our fulfillment centers located within the United States. At these facilities, products are selected from inventory, packed, and handed over to the carrier for delivery. We do not manufacture the products ourselves; we source them from third-party suppliers and manufacturers. Our fulfillment partners are responsible for inventory management and order shipping.
Customer Service Operations
Customer service is provided by our in-house support team. The team handles all aspects of the customer experience, including:
- Responding to order inquiries and status questions
- Processing return requests and issuing refunds
- Resolving delivery issues and tracing lost packages
- Answering product-related questions
- Managing privacy and data requests
Our customer service hours and contact methods are clearly listed in the Contact Us section.
Contact Information
Customers can reach us using the following methods:
Email Address: info@dfynesshop.sbs
This is the primary contact method for order-related inquiries, return requests, and general questions. We aim to respond within one business day.
Phone Number: +1 (404) 820-4938
Phone support is available for urgent matters during our published business hours. Please have your order number ready when you call.
Business Address: 7025 Higgins Rd, Laytonsville, MD 20882, United States
This is our business correspondence and return processing address. It is not a retail store location open to the public. Visitors are not permitted at this address.
Business Hours: Monday through Friday, 9:00 AM to 6:00 PM Eastern Time
We are closed on Saturdays, Sundays, and all federal holidays observed in the United States. Emails and voicemails received outside of these hours will be addressed on the next business day.
Business Practices and Transparency
We are committed to transparency in our business operations. This means:
- All product prices are clearly displayed on each product page.
- Shipping costs are clearly stated during checkout (currently free).
- Return conditions and refund timelines are fully explained in our Return & Refund Policy.
- Customer questions are answered honestly and promptly.
- We do not engage in deceptive or misleading marketing practices.
No Physical Storefront
This is an online-only retail business. We do not have a physical store where customers can visit, browse products, or make in-person purchases. All transactions must be completed through this website. The address listed is for business correspondence and return processing only.
Supplier and Product Sourcing
The products sold on this website are sourced from a network of suppliers and manufacturers. Each supplier is evaluated for product quality, reliability, and compliance with our requirements. We do not publicly disclose the names of our suppliers due to competitive and contractual considerations. If you have specific questions about product origin, please refer to the individual product page or contact us directly.
Commitment to Customer Satisfaction
We strive to provide a positive shopping experience by offering quality products, clear policies, and responsive customer service. If you have any concerns about your order or our service, we encourage you to contact us so that we can address them.